Start/Stop Wastewater & Trash Services

The process for starting, stopping or changing the name on an account depends on whether your water service is provided by Indiana American Water Company or by a private well.  The City does not provide water service, only wastewater services.
 
Most customers receive water service through Indiana American Water. To start wastewater service, you must first start your water service by calling Indiana American Water at (800) 492-8373.  The new account information will be automatically forwarded to us to set up your wastewater account. Some of our customers receive water service from a well.  Please call the City Wastewater office directly at (765) 775-5140 to set up this type of account.
 
To stop service for an account with water service from Indiana American Water, please call them at (800) 492-8373 to schedule a final meter reading.  This information will be forwarded to us so that we can close your wastewater account and send your final bill.  If you are a well customer, please call the City Wastewater office directly at (765) 775-5140 to stop service.
 
To change the name on an account with water service from Indiana American Water, call them at (800) 492-8373.  They will forward this information to us and your wastewater account will be changed accordingly.  If you are a well customer, please contact the City Wastewater office directly at (765) 775-5140 to change the name on the account.